Sam Chang

Design Leadership, 2025

Reflections on leading Ladder's design team.

Billing Checkout, 2024

Redesigning Ladder's purchase experience to reduce wasted costs and better serve high-intent users.

First Payment Failure, 2022

Redesigning Ladder's payment experience to reduce payment failures.

Onboarding, 2019

Overhauling 99designs' designer onboarding experience.

SamToday at 6:26 PM

Hi! I'm Sam. Feel free to ask me anything about my background, projects, or interests.

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